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Returns
Need to return your Vital+ product? Understand your options, check your eligibility and start the process all in one place.
Returns Policy
The 30-day window. You have 30 days from your delivery date to request a return. The clock starts when the carrier confirms delivery, not when your order was placed. If you have a fault that appears outside the 30-day window, that's a warranty claim
Initiate A Return
Before you start. Check that your return request falls within 30 days of your confirmed delivery date. If you're outside this window and your product has developed a fault, see our Warranty articles instead. Step 1: Check your product is eligible. Re