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Research Library

Getting Started with Cold Therapy

Cold Therapy for Mental Health + Wellbeing

Cold Water Therapy

Getting Started with Heat Therapy

Heat Therapy for Mental Health + Wellbeing

Heat Therapy

Benefits of Contrast Therapy

Practising Contrast Therapy at Home

Contrast Therapy And Weight-loss

Contrast Therapy

Cold or Heat Therapy? What Are The Benefits

Behind Cold Water Immersion

Behind Infrared Therapy

Therapy And Athletic Recovery

Recovery Protocols: Getting the Most from Your Practice

The Science

Why Vital+ Works

Vital+ Limited Warranty Policy

Initiate A Claim

Understanding Your Consumer Rights

Damaged on Arrival (DOA)

Dead on Arrival (DOA)

Vital+ Limited Warranty

Meet Our Cedar Tub

Meet Our Acrylic Tub

Meet Our XEN Full Spectrum Infrared Sauna

Premium Ranges

Meet Our Portable Cold Plunges

Meet Our Arctic Tub

Meet Our SaunaPod Infrared & Steam

Portable Ranges

Comparing the Chiller Range

UX1 Chiller

UX2 Chiller

Ultra Acrylic

Ultra Max

Ultra Ice

Chillers

Product Range

Setting Up Your Cedar Tub

Setting Up Your Acrylic Tub

Setting Up Your XEN Full Spectrum Infrared Sauna

Setting Up Your Portable Cold Plunge

Setting Up Your Arctic Tub

Setting Up Your SaunaPod

Connect Your Tuya App

Setting Up Your UX2 Chiller

Setting Up Your Acrylic Chiller

Setting Up Your Ultra Max Chiller

Setting Up Your Ultra Ice Chiller

Installation

Filter Maintenance Full Guide

Water Care Maintenance

Storing Your Tub

Caring for Your Cedar

Caring for Your SaunaPod

Patching an Air Leak with Your Repair Kit

Maintenance

Returns Policy

Initiate A Return

Returns

How Your Order Is Delivered

Delivery Surcharges

Delivery Holding Surcharges

United States

Australia + New Zealand

United Kingdom

Rest Of World

Duties, Taxes, and Customs

Shipping

Backordering at Vital+

Tracking Your Order at Vital+

Cancel or Change My Order

Accepted Payment Methods

Order Verification

Price Adjustments

Orders

Chiller Error Codes

Tub Won't Stay Inflated

Water Flow Issue (E2)

Chiller Isn't Powering On (C1)

Chiller Isn't Cooling

Chiller Is Noisy

Replacing a Blown Fuse

Tuya App Won't Connect

Sensor Fault on Your Chiller

SaunaPod Isn't Heating

SaunaPod Zipper Issues

Troubleshooting

Cold Plunge Safety Guidelines

Sauna Safety Guidelines

Chiller Safety Guidelines

Product Safety and Materials

Safety Certifications

Harmful Chemicals

Water Treatment

Allergy Sensitivity

Sauna EMF Reading

Safety

Wholesale and Trade Partnerships

Partnerships, Ambassadors and Affiliates

Affiliate and Referral Program

Wholesale + Partnerships

Get in touch, find your manual or access important legal and privacy information. Everything you need without the runaround.

Explore the science and real benefits of cold and heat therapy. Backed by research, written for people building a recovery practice; not just buying a product.

Know what's covered and how to make a claim. Vital+ warranties are per product and per region; find yours here.

Everything you need to know about Vital+ products; specs, features, comparisons and care. Find the right product or get more from the one you have.

Set up your Vital+ product the right way. Step-by-step guides for every product in the range; from first fill to first plunge.

Need to return your Vital+ product? Understand your options, check your eligibility and start the process all in one place.

Understand how and when your Vital+ order will be delivered. Region-specific shipping policies, delivery timeframes and what to do if something goes wrong.

Manage your Vital+ order! Track delivery, update details, explore payment options or report an issue.

Fix problems with your Vital+ product. Browse common issues for chillers, saunas, ice baths and more; with clear, step-by-step solutions.

Use your Vital+ product safely and with confidence. Practical guidelines, certifications and everything you need before your first session.

Stock Vital+ in your business or explore a partnership. Trade accounts, B2B pricing and ambassador enquiries; all in one place.

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