Vital+ Limited Warranty
Know what's covered and how to make a claim. Vital+ warranties are per product and per region; find yours here.
Vital+ Limited Warranty Policy
Warranty Coverage. How Warranty Assessments Work. Each product in your order is assessed individually under warranty. Warranty periods by product
Initiate A Claim
Something not working as it should? Here's how the process works and what to expect from start to finish. The more details you give us, the faster we can help you. Before you contact us, some considerations. Have the following ready before you reach
Understanding Your Consumer Rights
At Vital+, we are committed to supporting our customers and meeting the consumer protection requirements that apply in each country where our products are sold. Consumer rights are designed to protect customers when a product has a genuine issue that
Damaged on Arrival (DOA)
If your order arrives damaged, we're here to help. To assess any damage-on-arrival claim fairly and accurately, we first require evidence of the damage. Once we've reviewed your submission, our support team will assess the issue and, offer an appropr
Dead on Arrival (DOA)
If your product does not power on or function when first received, we're here to help. Before we can determine whether your product is Dead on Arrival (DOA), we'll need some information and evidence. Once we've reviewed your submission, our support t