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Chiller SafetyUpdated 4 hours ago

Safety & Usage Guidelines

Please read all safety guidelines before operating your chiller. Vital+ accepts no responsibility for misuse or failure to follow these instructions.

General Safety

  • Operators must be 18 years or older.
  • Always turn the chiller off and unplug before getting into the water.
  • Never operate the chiller with wet hands.
  • Keep the power cord away from heavy objects; do not run it under carpets.
  • Do not insert objects into the chiller's vents or openings.
  • Always keep the chiller upright and on a stable, level surface. Do not invert.
  • Install in a well-ventilated area with at least 100 cm (39 in) of clear space around all vents.
  • Do not place in closets, cabinets, or any enclosed space that restricts airflow.
  • Ensure the filter is installed before operating the chiller.
  • Regularly clean the water filter and dust net for optimal performance.
  • Disconnect power before any maintenance or cleaning.
  • Do not disassemble or modify the chiller unless specifically advised by Vital+ support.
  • Avoid use in very humid or dusty conditions.
  • Report any signs of damage, leaking, strange noises, smells, or performance issues immediately. Stop use and contact support.
  • Keep pets and children away during operation.
  • Avoid placing the chiller in direct sunlight or near heat sources.
  • If ambient temperature drops below 0°C (32°F), ensure the chiller is running with water circulating at all times to prevent freeze damage. Freeze damage caused by failure to maintain circulation is not covered under warranty.
  • Before switching on, confirm sufficient water is in the tub and all water pipes are connected properly. Dry-running the pump will generate noise and reduce its service life.
  • Place the power socket at a higher position than the chiller to prevent water running down the cord toward the socket.
  • Exercise caution around children, the elderly, and those with limited mobility.

Electrical Safety

  • After transportation, the chiller must remain upright on a stable surface at all times.
  • After transportation and before first use, leave the chiller upright for 24 hours to allow refrigeration gas to settle.
  • Plug into an appropriate AC socket or extension cable rated for the chiller's power requirements.
  • Never leave the chiller powered on while in the water. Always power off the unit during your cold water therapy session.
  • If the chiller stops working or will not power on, unplug it immediately and do not attempt to restart it. Contact support.
  • For any electrical fault or concern, contact authorised service personnel. Do not attempt repairs.
  • Working temperature range: 34–113°F (1–45°C).
  • Storage temperature (no water inside): −4–131°F (−20–55°C).
  • Storage relative humidity: 20%–85%.
  • Ensure the unit is fully unplugged when setting up or during electrical storms.
  • Make sure the plug is fully inserted into the socket before use.

Health & Cold Therapy

  • Always consult your doctor before using an ice bath if you have any health conditions.
  • Never use an ice bath alone. Always have someone nearby in case of an emergency.
  • Acclimatise slowly. Start with higher water temperatures and reduce gradually over multiple sessions.
  • Ensure you are well-hydrated before your session and have not consumed alcohol or substances that affect your body's response to cold.
  • Start with short sessions of 2–3 minutes and increase gradually as your body adapts.
  • Do not hold your breath underwater or perform dangerous breath work while in the tub.
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