Materials & CertificationsUpdated an hour ago
Are Vital+ chillers weatherproof?
The Ultra X2 chiller and higher carry an IPX4 rating. They’re splash-resistant from any direction and suitable for indoor or covered outdoor use. They’re not waterproof and must never be submerged. Keep them out of direct rain, sprinklers and standing water. The Ultra X1 isn’t IPX4-rated and should only be used indoors or in a fully sheltered spot.
Are your materials hypoallergenic?
Vital+ is committed to using high-quality, hypoallergenic materials. Our product components, including insulation and seals, are selected and tested for safe use. However, if you have specific chemical sensitivities or allergies, please review the detailed ingredient and material information provided in our product literature or contact our support team for personalised advice.
What materials are your products made from?
Each product’s materials are listed in its user manual and on its product page. If you’d like more detail about a specific product, for example because you have a sensitivity or allergy, contact us, and we’ll share what our manufacturer has provided.
Do your saunas give off fumes or odours?
A slight new-product smell is normal for the first few sessions, and running the sauna empty for 20–30 minutes before first use helps. If a smell persists, or you notice anything that seems unusual, stop using the sauna and contact us.
What safety certifications do your products have?
Certifications vary by product and by the region it’s sold in. The certifications and ratings that apply to your product are printed on its rating label and listed in its user manual. If you need a certificate for a specific product, for example, for a commercial installation or insurance, email us with the product name and your region, and we’ll confirm what’s available.
Many Vital+ products carry CE, RoHS, or ISO certifications. Check our Certifications Page for applicable certifications and compliance information. Vital+ products carry internationally recognised certifications, such as CE and RoHS, which verify that our products comply with strict safety and environmental standards. These certifications confirm that our products have been tested for hazardous substance emissions and chemical composition, ensuring they are safe for everyday use.
What is your Sauna's EMF reaadings?
Our XEN Infrared Wooden Sauna and SaunaPod (Infrared and Steam) are designed with low EMF in mind, measuring 3.8 mG at just 20mm from the heater panel. At normal seating distance, exposure drops further, well within the range most experts consider safe for prolonged use.
For context, the Swedish standard, one of the more conservative international benchmarks, recommends staying under 2.5 mG for extended exposure, with most guidance suggesting under 3 mG at seating distance as a safe threshold.
Please refer the below specifications:
What chemicals do you use, if any, to create your products?
Vital+ products are engineered to operate safely without producing harmful chemical byproducts. Our infrared and steam sauna technologies are designed so that no dangerous emissions (such as ozone or volatile organic compounds) are generated during normal use. All materials and components undergo rigorous testing to ensure compliance with safety standards.
We take product safety very seriously. Every Vital+ product is designed with safety features to minimise chemical exposure. Our production processes, component selections, and post-production tests are all aligned with industry best practices and regulatory standards. Additionally, our comprehensive safety FAQs and documentation are available on our website for your review.
For further reassurance, you’re always welcome to contact our support team with any specific concerns.