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Payment & Financing

What payment methods do you accept?

We accept all major credit and debit cards (including Visa, MasterCard, American Express), as well as PayPal, ShopPay & GPay. Additionally, for eligible customers, we offer financing options through Afterpay & Paypal. If you have specific payment nee

Do you offer financing or installment payment options?

Yes, financing options are available for qualifying customers. You can select installment payment options such as Afterpay & Paypal during checkout. These services allow you to spread the cost over several payments. For detailed information or eligib

How is the pricing determined for my order?

Pricing is calculated based on the product’s base price, any applicable taxes, and shipping fees. Promotions, discounts, or bundle pricing are automatically applied at checkout if you meet the requirements. All fees, including shipping and handling,

Can I change or cancel my order if I notice a pricing or payment error?

Orders can generally be modified or canceled if they have not yet shipped. If you discover an error with pricing or payment details shortly after placing your order, please contact our customer support immediately. If the order has already been proce

What should I do if I experience issues during payment or with currency conversion?

If you encounter any problems while making a payment—such as transactions being declined or issues with currency conversion—please verify that your payment details are entered correctly and that your card supports international transactions. If the i

Do you offer price adjustments for recent purchases during sales?

Can I purchase the chiller separately and add it to an ice bath at a later time?

Yes, you can purchase the chiller separately and add it to the ice bath at a later time. If you decide to buy an entry-level ice bath initially, it will come with a single valve. The Ice Bath Pro, whether purchased with or without the chiller, includ

Can I upgrade my sauna pod to an infrared OR vice versa?

Unfortunately, it’s not possible to use the infrared elements in an existing steam SaunaPod. The Infrared has been designed differently and unfortunately, the components cannot be used in the original steam sauna. There is a control pack in the back

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