United KingdomUpdated 4 days ago
Where we ship from
All UK orders are fulfilled from our warehouse in Essex, United Kingdom.
Carriers
DPD.
Dispatch timeframe
Orders are dispatched within 1–2 business days, Monday to Friday, excluding UK bank holidays.
Delivery timeframes
| Estimated delivery from dispatch | |
|---|---|
| Major cities | 1–3 business days |
| Remote and rural areas | 3+ business days |
| Northern Ireland | 3-5 business days |
Large or heavy items may require additional handling time. We'll confirm timing at dispatch if this applies to your order.
Tracking
Tracking details are sent by email once your order leaves the warehouse. Allow 24–48 hours for tracking to become active. If you can't find the email, check your spam or junk folder.
Package not arrived?
Allow the full delivery timeframe before getting in touch. If your order hasn't arrived within 2 business days of receiving a delivery confirmation, contact us at [email protected] with your order number.
Damaged on arrival?
Please contact us at [email protected] with your order number, images or videos of the condition you've received the order in and we will support you from there.
Ordering from outside the UK?
We currently ship to Australia + New Zealand, the United Kingdom, and the United States. If you're based elsewhere, see Rest Of World.