Orders
Manage your Vital+ order! Track delivery, update details, explore payment options or report an issue.
Track My Order
Once your order has been dispatched, you'll receive a tracking notification by email with your tracking number and a link to follow your delivery. Allow 24–48 hours after receiving your dispatch email for tracking to become active. If you can't find
Cancel or Change My Order
Cancellations. Orders can be cancelled before dispatch at no charge. Once an order has been dispatched it can no longer be cancelled. If your order has already shipped and you'd like to return it, see our Returns Policy. To request a cancellation, em
Accepted Payment Methods
We accept the following payment methods at checkout:. Buy Now, Pay Later. We also offer Buy Now, Pay Later options at checkout for qualifying customers:. To use a BNPL option, select your preferred provider at the checkout payment step. Approval, eli
Order Verification
In some cases, our system may flag an order for additional verification before it is processed or dispatched. This is a routine security measure to protect our customers and is not a reflection on you personally. If your order has been placed on hold
Price Adjustments
Bought something and noticed the price dropped shortly after? We've got you covered. If an item you purchased goes on sale within 24 hours of your order being placed, we'll issue a one-time adjustment for the price difference back to your original pa