For detailed instructions on setting up your water chiller, please refer to our setup video hereThis guide provides step-by-step instructions and illustrations to ensure a smooth setup process for your chiller. If you have any questions or encounter
Problem:. Solution:.
Steps to be taken:. Note re: Cleaning.
If your pump is making noise and the water isn't circulating, the issue here is that there is air in the hoses. This prevents the water from flowing properly to the pump, to start the water circulation. To release the air from the hose, slowly begin
There are two settings you can adjust in the chiller settings which are visible on the display when maintenance or troubleshooting are required. Refer to the below settings and links provided to determine setting configuration and ant adjustment as r
If you have found any leaks in your Ice Bath set-up (hose, connectors or other) click this link and the video linked will help to determine the source of the issue and provide guidance on how to resolve.
There are lights and symbols on the display that you will notice on your chiller - you can find a helpful video here and details below:.
If you are experiencing issues with your ice bath chiller, such as water not pumping through or the pump making loud noises, it might be due to air jammed in the pipes. To address this:. We also recommend watching the available guidance videos which
The E2 error indicates that there is air trapped in the lines. Thankfully, there are some easy troubleshooting steps. First and foremost, ensure the water level in the tub is higher than the height of the chiller. Once confirmed follow the following
Our Vital+ X2 and Max Chiller range offers a mobile application via the Tuya app. There is a QR code in the user manual received on delivery which can be used to download the application. Once downloaded, the application will give you the power to co
The filter housing unit connects to the hose coming from the chiller unit and attaches to the inlet in the filter housing below. On the other side of the filter housing, the unit can be screwed into the back of the Ice Bath. You can find the set up i
If your Ultra X2 or Ultra Max chiller have any of the following error messages occurring, please arrange to contact our customer service team for support:. For the below error refer to this guidance below:
The Chiller Ultra X2 Settings has three key settings (P1, P2, and P3) that can impact how your chiller operates. To access these settings:Hold down the temperature icon button for a few seconds until the display changes.P1: Temperature HysteresisP1 d